ExamOne’s contact center specializes in obtaining this data in an efficient and quality-controlled environment. From complex surveys and questionnaires to friendly reminders, our experienced team and advanced technology can get you answers.
1. Scalable and professional staffing: Our virtual call center model makes us the ideal partner to support your inbound and outbound needs. Our hours of operation cover all time zones.
2. Actional data: Interviews are uniquely designed to meet your data collection and underwriting needs. We support the life, health, annuity, med supp, and claims markets.
3. Flexible call queue management: We’ve invested heavily in our call center technology. Our outreach methods, reporting, and analytics improve the interview experience, reduce call times, and build brand loyalty.
4. Customized scripts: Reflexive questioning with integrated tools to select medications and easily search for doctors.
5. Quality: To meet the highest industry call quality standards, we have a dedicated team responsible for reviewing calls and auditing the interviewer and consumer experience.
For more info on how to get the answers you need, contact your Strategic Account Executive.